James, quick – my husband is coming. You have to go NOW!
Hold up. I am almost finished.
Well, hurry up! I can hear him coming down the hall.
One more second…
Get out NOW!
Ok. Fine. Finished.
Now, anyone overhearing this conversation may think the wrong thing. And I admit it does sound pretty sketchy. So let me give me you the context:
I had to VPN into my work computer from home and couldn’t get it to work. So I called the IT help desk at my work. I can say without hesitation that EVERY SINGLE TIME I have called the help desk, I get the nicest, most helpful person.
I have been having issues with this for awhile but haven’t really worried about my VPN access until our recent weather. I am considered “essential work personnel” so have to work no matter what. The good thing is that I am authorized to work from home. (As a reminder, last winter when I tried to go to work during inclement weather, my car was totaled).
Earlier in the week, I had put in a help desk ticket because I had tried to remote into the PC in a conference room and it didn’t work. By the time Anthony called me (it was 5:20 pm) and I told him I couldn’t access my PC, he remoted into mine and said someone was already using it. I told him it was me. Then I told him to not judge me. But he checked everything and said it should work.
So I tried it from home. And of course it did not work. Which resulted in my call to James. Bless his heart, he tried to talk me through it over the phone, he really did. And if anyone has every tried to be a help desk to an aging parent you will have the exact image in your head.
James finally asked if he could just remote into my home computer and fix it. Now, here is my dilemma. My husband is a hound about his PC. I even have my own separate sign in with major firewalls and probably a bunch of other shit that will protect his PC. So allowing some “stranger” into his PC would definitely not be a thing he would be agreeable to. (I did ask James if I could trust him not to mess with my PC and hold all my shit for ransom. He told me he was impressed; I was the first person to ever even bring that up). I let James remote into my computer which resulted in the conversation above. There really is a reasonable context for everything.
And in the event my husband reads this, I made up this entire blog.